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View from the Cube

Getting past what we do to what we love to do takes work

By Jill Hackett, Globe Correspondent, 9/15/02

''And what do you do for work?''

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For those of us who are unemployed, these words invoke confusion and anxiety. The first time I was asked this question after my layoff from a 16-year job at a major high-tech company, I felt like I was a sophomore in college being asked, ''What are you going to major in?''

I used to know what I was good at -- back in college and back in my long-term job. Now, I am no longer sure.

Getting laid off blows all the standard elevator speeches, those three-minute summations of professional life. I have tried answering, ''And what do you do for work?'' with ''Well, what I used to do was...'' or ''What I hope to do is...'' or ''I'm looking for work in....''

No longer a member of a work family, there is no logo on my baseball cap. No way for someone -- including myself -- to easily peg me to some corporate or work environment. This sometimes makes folks uneasy because we unemployed are unpeggable. But we're not contagious. Nor are we about to hit you up for a contact or a job, usually. We're just in transition. Major transition.

The first layoff is the hardest. It is a shock to your value system, as well as your wallet and lifestyle. Of course, we all know that corporate loyalty is a thing of the past. Today it seems to be reserved only for the top executives, the ones with access to the executive washroom, airline clubs, and top headhunters. They get their golden handshakes as they leave.

Still, many of us grew up steeped in the value, ''Do a good job and you will be rewarded.'' We've been trained to work loyal. And most of us have someone in our lives like my Uncle Gus, who started out with US Gauge as a machinist during WWII and retired as a foreman, with the respect and fraternity of longtime employees. So we've seen how loyalty once provided a lifetime career path.

And, as our own employer slid into economic trouble, we were probably asked to work harder, to pick up the slack of those laid off before us, to help bail out the company. The implied reward? That our jobs would be saved -- echoing that work-loyalty ethic.

So when we find ourselves outside the company ship, no longer bailing and no longer afloat, it is a shock. Especially the first time.

The next time is easier. Or at least it was for me. When you've been through it before, you know there is an end. And you know there is no disgrace. It's not personal, it's business. You know how to readjust your lifestyle, and budget down your expenses. You've been broken into a ''portfolio'' career concept -- you keep a resume up to date at all times, and try to make every career task strengthen that resume.

Then you go to a party, and here it comes: ''And what do you do for work?''

This question is especially rampant in our culture, where we are defined by what we do, not who we are. In a workshop conducted by Snowden McFall, president of Brightwork Advertising and Training, McFall has her audience begin by turning to the person next to them and giving a standard elevator speech -- answering the questions, ''What do you do for fun?'' and ''What do you love to do?'' Teaming up in twos, one person speaks nonstop for three minutes, while the other just listens -- they may not interrupt, just keep eye contact and actively listen.

At first the room is still, with deer-in-the-headlights terror, and then slowly, gradually, the pitch and excitement rises. But three whole minutes, without interruption, on what we love to do is a long time. Most of us don't have an elevator speech polished about fun -- just about work, or about our children's accomplishments. As Americans we think more of that primal question, ''What do you do for work?'' than about ''Why do we work?''

Many of us work to eat. And to pay mortgages, soccer camp, and car insurance. Presumably, we also work so we can enjoy life and do the things we love.

That is so easy to forget in the workplace, where fun is not usually perceived as having a return on investment. However, a study I was told about in management class indicated that a characteristic of a productive work environment included the presence of laughter. Laughter erupting several times a day was directly correlated with productivity.

And at the workshop, answering, ''What do I love to do?'' the laughter began. First, from discomfort as we each moved closer to what brings us joy. We offered tentative information: ''I go winter camping.'' ''I fix up old cars and sell them.'' ''I watch my kids' soccer games.'' ''I water color.'' ''I crochet.''

The next sentence reaches our passions, and we laugh as we get in touch with what makes up happy. ''The White Mountains are breathtaking in winter. I feel so alive there.'' ''Ever get gasoline and grease on your hands? The sound of a motor purring is so satisfying to me.''

Now, instead of answering, ''What do I do for work'' I have taken to answering the question not asked, the question of ''What do I love to do?'' It's a lot more fun to answer, and doesn't change with the economic times. I also ask my questioner what they love to do, what do they do for fun. Most people are surprised. They have their deer in the headlights moment, as they search to remember.

At a recent social engagement, I overheard a fellow being asked that question, ''And what do you do for work?'' I paused my ongoing conversation to eavesdrop, and overheard a delightful response. The speaker said he had been in high tech for years, surfing the economic turbulence.

When asked, ''What do you do for work?'' he replied, ''I am currently between layoffs.''

Jill Hackett is a technical writer and the author of ''I Gotta Crow: Women, Voice and Writing.''